Privacy Policy

Last updated: June 2026

1. Introduction

Symbols (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it.

2. Information We Collect

We may collect personal identification information such as your name, email address, phone number, and billing or shipping address when you place an order. Payment information is processed securely through our payment provider and we do not store card details. We also collect usage data including browser type, IP address, and pages visited via cookies and analytics tools. If you subscribe to our newsletter or birthday club, your email address and consent record are stored.

3. How We Use Your Information

Your information is used to process and fulfil orders, communicate with you about purchases or enquiries, send promotional emails where you have consented, improve the website experience through analytics, and comply with legal obligations.

4. Cookies

We use cookies to enhance your browsing experience, remember your cart, and analyse site traffic. You can manage cookie settings through your browser preferences. Disabling cookies may affect some functionality of the site.

5. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers — such as payment processors, shipping couriers, and email marketing platforms — solely to operate our business and fulfil your orders. All third parties are required to handle your data in compliance with applicable privacy laws.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and withdraw consent for marketing communications at any time by clicking “unsubscribe” in any email.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, however we take all reasonable steps to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review it periodically.

10. Contact

For any privacy-related concerns or data requests, reach us at info@simplesymbols.com or call +1 226 374 9298.